Privacy Policy

Last updated: July 14, 2026

This Privacy Policy applies to all mobile applications developed and published by CocoDelight on platforms such as the Google Play Store, as well as our official web services. We value your privacy and are committed to protecting your personal data and ensuring transparent management of all technical information.

1. Information We Collect

To provide, maintain, and continuously improve our apps and services, we may collect the following categories of information:

• Device Information: Hardware model, device manufacturer, operating system version (Android version), unique application instance identifiers, language settings, and display resolution.
• Usage & Diagnostic Data: Data regarding app launches, screen views, user interactions, session durations, feature usage, and crash logs to troubleshoot stability.
• Advertising ID (Advertising ID): Android advertising identifiers provided by Google (such as Google AdMob) used to serve relevant ads, detect invalid traffic, and measure ad performance.
• Approximate Location & IP Address: We may request permission to access your approximate location (coarse network-based location, not precision GPS) to support regional ad relevance and improve service performance.
• Voluntary Information: Any information you provide directly to our team when reaching out for technical customer support or feedback.

2. Third-Party Advertising & Analytics Services

Our applications utilize trusted third-party SDKs for analytics, stability monitoring, and monetization:

• Google AdMob: Used for ad delivery. AdMob may collect Advertising IDs, device specifications, coarse location, and ad interaction metrics to assess advertising effectiveness and prevent fraud.
• Firebase Analytics: Aggregates non-personally identifiable usage statistics such as app opens, session times, and general country regions to help us understand app engagement.
• Firebase Crashlytics: Used to record application crash logs, device state at the moment of the crash, and system conditions to resolve bugs and increase stability.

To learn more about how Google handles information, please review the Google Privacy & Terms.

3. App Permissions

Depending on specific application features, our apps may request the following permissions:

• Internet Access (Full network access)
• Network State (View network connections)
• Approximate Location (Network-based location)
• Advertising ID (Google Play Services advertising permission)

These permissions are utilized solely for specified functions and adhere to Google Play Developer distribution policies.

4. How We Use Collected Information

The information collected is used strictly for the following purposes:

• Delivering, sustaining, and optimizing app features and digital performance.
• Analyzing usage trends to develop new and improved capabilities.
• Serving responsible advertising that adheres to platform policy standards.
• Detecting, preventing, and addressing technical defects, fraudulent traffic, or security breaches.
• Responding to user inquiries, bug reports, and customer service requests.

5. Information Sharing and Disclosure

We never sell, rent, or trade your personal data to any third party. Information may only be disclosed under the following circumstances:

• Trusted Service Partners: Analytics and advertising service providers (such as Google Play Services and Google AdMob) strictly to the extent required for app operations.
• Legal Compliance: When required by applicable statutory law, government regulations, or valid legal processes.

6. Data Security & Retention

We employ robust technical safeguards and standard encryption protocols to protect your information against unauthorized access, alteration, disclosure, or destruction. Data is retained only for as long as necessary to satisfy operational needs and regulatory obligations.

7. User Rights & Choices

As a user, you hold complete autonomy over your data and retain the right to:

• Reset or opt out of personalized ad tracking via your device settings (Google Settings > Ads).
• Request clarification, correction, or deletion of any direct communications previously sent to our support channels.

8. Children's Privacy

Our applications are designed in full compliance with the Google Play Families Policy and the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal identifiable information from children under the age of 13 without parental consent. If you believe such data has been collected unintentionally, please notify us immediately so we can promptly purge it from our records.

9. Changes to This Privacy Policy

We may periodically revise this Privacy Policy to reflect updates in technology, regulations, or application features. All updates will be published on this page alongside an updated revision date.

10. Contact Us

If you have questions, inquiries, or feedback regarding this Privacy Policy, please reach out to our team at:

Email: appdev@cocodelight.my.id